tg444 Privacy Policy — Your Information Is Safe With Us

tg444 is an online betting and casino platform operated specifically for players in Bangladesh. Your privacy is our highest priority. This Privacy Policy describes how tg444 collects your personal information, the purposes for which it is used, and the steps we take to protect that information.

By visiting our website tg444.cam or creating an account, you are considered to have given your consent to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

This policy may change from time to time. In the event of any significant changes, we will notify you by email to your registered address or by displaying a notice on the site. Always keep in mind the "Last Updated" date shown at the top of the policy.

tg444 collects various types of information in order to provide its services properly. The different categories of information collected are described below:

2.1 Registration and Identity Information

When you create an account on tg444, we may collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and mobile number
• Residential address
• National ID or passport number (where identity verification is required)
• Username and password (stored in encrypted form)

2.2 Financial Information

We collect finance-related information in order to process transactions. This includes:

• bKash, Nagad, Rocket, Upay or bank account numbers (partial only, not in full)
• Deposit and withdrawal history and amounts
• Transaction dates and times
• Bank transfer reference information

2.3 Technical Information

When you use our platform, certain technical information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Login time and session information
• Information obtained from cookies and tracking technologies

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we store gaming history, bet amounts and win/loss records.

tg444 uses collected information only for the following legitimate purposes:

1. Account Management: To create, verify and maintain your account.
2. Service Delivery: To provide betting, casino games and other platform services.
3. Transaction Processing: To properly complete deposits, withdrawals and bonus distributions.
4. Customer Support: To resolve your issues via 24/7 live chat support and email.
5. Security: To prevent fraud, money laundering and other illegal activities.
6. Age Verification: To ensure that only users aged 21 and above are using the platform.
7. Responsible Gaming: To identify signs of addiction and provide support where needed.
8. Platform Improvement: To analyse user experience and improve service quality.
9. Legal Obligations: To comply with applicable laws and regulations.

tg444 does not generally share your personal information with third parties. However, exceptions may apply in certain circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist in operating our platform — such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure and customer support. These providers may only use information for the specified purpose and are required to comply with our privacy standards.

4.2 Legal Requirements

tg444 may be required to disclose information in response to a legal order or valid request from a court or competent authority. We may also provide relevant information to assist in investigations into money laundering, fraud or other serious offences.

4.3 Business Changes

In the event of a merger, acquisition or asset sale, your information may be transferred to the relevant party. We will notify you in advance in such cases.

4.4 With Your Consent

Outside the circumstances described above, information will not be shared without your explicit consent.

The tg444 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for core platform functionality, such as maintaining login sessions.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: For analysing site usage and making improvements.
• Security Cookies: To detect fraudulent activity.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

tg444 applies industry-standard security measures to protect your personal information. Our security practices include:

• SSL Encryption: All data transferred between you and our servers is protected via SSL/TLS encryption.
• Password Hashing: Your password is never stored directly; industry-standard hashing algorithms are used.
• Two-Factor Authentication: The option to add an extra layer of security to your account through two-factor authentication.
• Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
• Access Controls: Only authorised staff may access your information, and their activities are logged.
• Data Backup: Secure backups of data are maintained to prevent loss in the event of a technical failure.

tg444 retains your information only for as long as necessary. The retention criteria are set out below:

• Account Information: For the full period the account is active and for at least 5 years after closure (as required by legal obligations).
• Financial Transaction Records: A minimum of 7 years in accordance with applicable financial laws.
• Gaming History: For the duration the account is active and until legal requirements are met after closure.
• Communication Records: Records of customer support conversations are retained for up to 3 years.
• Log Files: Technical logs are kept for up to 90 days and then deleted automatically.

After the specified period, data is securely deleted or anonymised so that no further identification is possible.

tg444 respects your right to protect your information. You have the following rights:

8.1 Right to Access Information

You may at any time request to know what information we hold about you. We are required to respond to that request within 30 days.

8.2 Right to Correct Information

If any of your information is incorrect, you may request that it be corrected. Much of your information can be updated directly from account settings.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period to meet legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing communications or other specific purposes.

8.5 How to Exercise Your Rights

To exercise these rights, contact us by email at [email protected] or speak with us directly via 24/7 live chat.

tg444 is a platform strictly operated for individuals aged 21 or above only. We do not knowingly collect any information from minors.

Age verification is mandatory during the registration process. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.

A note to parents: if you suspect your child is attempting to access an online gaming platform, please contact us immediately.

tg444 reserves the right to revise this Privacy Policy from time to time. The policy may change for the following reasons:

• New legal or regulatory requirements
• The addition of new services or features to the platform
• Technical changes and security improvements
• Based on user feedback and suggestions

In the event of significant changes, we will send a notification to your registered email address and display a notice on the homepage. Continued use of the platform after changes are made will be considered as your agreement to the updated policy.

The date of the most recent policy will always be shown at the top of this page.

If you have any questions, concerns or complaints about this Privacy Policy, or if you wish to exercise any rights relating to your information, please contact us through the following:

• Email: [email protected]
• Live Chat: Available 24/7, support directly in Bengali

We aim to respond to all privacy-related requests as quickly as possible and within a maximum of 30 days. For complex requests, additional time may be required, but we will keep you informed.